Small Business Finance Site

Road Warriors Manage Business With a Toll Free Number

Sitting behind the wheel of a vehicle while trying to manage a business is a struggle all its own. For one thing, it is very risky from a safety standpoint to talk on your cell phone and drive at the same time. This makes obtaining an 800 number and PBX system behind it of utmost importance to those who live on the road for the majority of their business.

Sure, you have a cell phone to keep in touch, and it even has a voicemail box attached to it but what about the caller side? Do they incur long distance charges when trying to reach you? Do they have multiple options for leaving messages or obtaining information?

Auto-Attendant and Information Depot. Reaching an auto-attendant helps a customer route their own phone call. Whether it is by department or directory of names, they choose where they need to be. Or if it is information that is needed, options can be implemented to help with basic sales and support.

Follow Me Forwarding. This 800 number and associated PBX system has built into it the ability to route calls to several numbers before finally settling on a voicemail box. This is customer service focused business at its best. It sends a message that you care about the customer and put their needs first.

Cost Effective Solution. For which party is this the best solution? In this case, both, because the customer incurs no charges to reach you and you keep your costs low by not having to hire someone to handle the communications side of your business. If there ever was a win-win situation, this is it.

The next most important phone call you can make is to obtain an 800 number and PBX system for your business. Are you tired of running your business from your car anyway?